Terms & Conditions

Our courses and services are taught by qualified, practicing midwives who are fully insured by the Federation of Antenatal Educators (FEDANT). 

The Brilliant Birth Company courses have been designed to be evidenced based and up to date with the latest clinical guidance at the time of teaching whilst accurately representing the current accepted professional standards with regard to general maternity advice. 

Brilliant Birth Company cannot accept responsibility or liability for any loss, damage or injury to any person or property arising out of or resulting from attendance at our classes. You are particularly advised to take care of all personal property and possessions whilst attending the classes. 

Brilliant Birth Company courses have been designed as a supplement to the information, advice and general instruction offered by the local NHS Trust. All course material provided is for general information purposes only and should not under any circumstances be construed as a replacement for, or as being particular individual, medical advice, or instruction. 

Cancellations and Refunds 

You may cancel your antenatal course booking at any time by letting us know of the cancellation by email or phone. 

However, please note that if you cancel more than one month before the start of the course then you will receive a full refund, less £25 to cover our administrational costs. 

If you cancel less than one calendar month before the start of the course, then no refund will be given. However, in the cases of exceptional, individual circumstances, at the discretion of the partners, we can offer a full or partial refund at any point up until the course begins. 

We require a minimum number of participants to run the courses. If for any reason these numbers are not reached then the Brilliant Birth Company reserves the right to cancel the course, with one months’ notice. A full refund will be given in this situation. 

Make Up Sessions: 

It is not out of the ordinary for our clients to miss a session, but we do recommend full attendance in order to get the best out of our Antenatal classes. In these situations we are only able to facilitate a make-up session if we have availability on another course. You are welcome to check in with us before the start of your course to see whether you are able to attend the same session on a different course, but we cannot guarantee this availability. 

Unforeseen Circumstances: 

If for any reason Brilliant Birth Company needs to reschedule a session you will be given as much notice as possible. In the unlikely event that the course venue needs to be altered, we aim to provide a new venue which will be accessible via car or train within West Sussex. In these circumstances no refund will be offered if the session can take place in another venue. Under exceptional circumstances, we may need to cancel your booking. If we do, we will always try to offer you a suitable alternative. If you choose not to accept this, we will offer you a full refund. 

Brilliant Birth Company reserves the right to decline any application to attend any of its classes. 

Covid

We continue to follow Government guidance with regard to ensuring everyone’s safety within Covid measures. Lorna, Carey and Sonya are all double vaccinated and will be undertaking the booster vaccination programme when it is available. 

Safety measures such as 1-2m distancing, face masks and taking temperatures of all attending at the group, are safety measures we have introduced before and will do so again should national guidance advise it. Hand sanitiser is always available, and we recommend you conduct lateral flow tests as per government guidance. 

Please do not attend the classes if you have any Covid-19 symptoms and undertake a PCR as per Government guidance. If you miss a session due to becoming unwell or needing to isolate due to Covid -19, please see section on ‘Make up Sessions’ and ‘Unforeseen Circumstances’. 

Should there be a further national lock down, our classes will move to online teaching and follow Government guidance. We have run our classes very successfully this way during previous lock downs and will still provide the same level of support for you as the face to face classes. In these circumstances, no refund will be given as we are still able to provide your Antenatal education.